Reports of missing attachments

Recovering
Updated

We continue working on the recovery efforts and will post another update in 12 hours.

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Updated

We continue working on the recovery efforts and will post another update in a few hours.

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Recovering

We've identified the core issue, and recovery efforts continue.

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Identified

We've identified the issue and are working through to restore the attachments in their original locations, which will take some time. We'll post updates as we continue working on this.

We've confirmed that no actual underlying attachment data has been lost.

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Investigating

We've received reports and are investigating potentially missing attachments. We're investigating. Preliminary investigation indicates that no data loss has occurred, and the underlying data is secure. We're investigating what appears to be a linking issue.

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Began at:

Affected components
  • Application